Return & Exchange Policy – Trihard Merchandise

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At Trihard, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

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1. Eligibility for Returns

• Items can be returned within 30 days of delivery.

• Products must be unused, unworn, and in original packaging with all tags attached.

• Proof of purchase (order confirmation or receipt) is required.

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2. Non-Returnable Items

• Gift cards

• Discounted or clearance items

• Personalized or custom-made products

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3. Exchanges

We offer exchanges for items of the same value if the product is defective, damaged, or the wrong size/color was sent.

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4. Refunds

Once we receive and inspect your return, we will notify you by email.

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Shipping costs are non-refundable unless the return is due to our error.

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5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service for returns.

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6. How to Start a Return

To initiate a return, please contact our customer support at:
📧 contact@trihard.com
Include your order number, product details, and reason for return.